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Serviceplug: Connecting Local Experts

Introduction

Serviceplug is a SaaS platform in the domain of automobile. With its user-friendly interface and multi-tenant distributed architecture, Serviceplug is India’s First Exclusive Automobile Hyper local nearby Search Engine App.

High Level features are: 

  1. A customer can search for the nearest automobile services and check the ratings and popularity.

  2. Store partner can host their product and services

  3. Distributors and manufacturers can manage their stores, product and services.

This technical case study delves into the architecture, features, and innovations behind Serviceplug success.

Architecture Overview

The platform comprises the following key components: 

  1. Frontend
  2. Backend
  3. Database

1.Frontend:

  • Serviceplug’s frontend is built using modern web technologies such as HTML5, CSS3, and Next.js framework and React.js. React native is used to develop their mobile apps. This ensures a responsive and seamless user experience across various devices and screen sizes.
  • The frontend interacts with the backend through RESTful APIs, enabling efficient communication and data exchange.

2. Backend:

  • Serviceplug’s backend is powered by a microservices architecture deployed on cloud infrastructure, providing flexibility and scalability to handle fluctuations in user traffic.
  • The backend services are written primarily in Node.js leveraging frameworks like Express.js and Django for rapid development and deployment
  • Core functionalities such as multiple user authentication and authorization, partners onboarding, ratings and reviews, event logging, product and services hosting categorized within multiple user level

3. Database:

  • Serviceplug utilizes a combination of relational and NoSQL databases to store structured and unstructured data efficiently.
  • MongoDB serves as the backend database for unstructured data such as product images, user reviews, and metadata, facilitating fast and flexible data retrieval.

Features and Functionalities:

Conclusion

Serviceplug’s technical prowess, coupled with its intuitive user interface and robust feature set, has positioned it as a leading player in the automobile domain. By leveraging cutting-edge technologies and best practices in software engineering, Serviceplug continues to innovate, solve and support the underlying problems in  the unorganized space in automobile domain


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